For cancellations of confirmed reservations, a written notice must reach Sara Worldwide Vacations Berhad before the deadline (as stipulated in the confirmation of reservation) for cancellations. Late cancellation notification (after deadline) or “no show” shall result in forfeiture of Points and related fees paid.

However, if your confirmed reservation is under “guaranteed booking” whereby no cancellation or amendment is allowed, your cancellation advice to the club or “no show” shall automatically result in forfeiture of points and related fees paid.